Privacy Policy

Introduction

T&T Mobile Repair (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, https://ttmobilerepair.com, how we use it, when it may be shared, and the choices you have regarding your information.

By using our website or submitting information through our contact forms, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when visiting our website, requesting information, contacting us, or scheduling a repair service.

Depending on how you interact with us, this information may include:

• Name
• Phone number
• Email address
• Mailing or service address
• Information about your vehicle, equipment, or repair needs
• Details you provide when submitting a contact or service request
• Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We use the information we collect to operate our business and provide better service to our customers. This may include:

• Responding to questions and service inquiries.
• Providing estimates and information about repair services.
• Scheduling appointments and coordinating service visits.
• Communicating with customers about ongoing or completed repairs.
• Sending service-related updates and follow-up communications.
• Improving our website, services, and customer experience.
• Protecting our website against spam, fraud, and unauthorized activity.
• Meeting applicable legal and business requirements.

We will not sell your personal information to third parties.

Phone Calls, Text Messages, and Email Communications

If you provide your phone number or email address, we may use that information to respond to your inquiries, provide requested estimates, coordinate appointments, and communicate with you about services.

If you separately agree to receive promotional or marketing communications, we may also send occasional business updates, special offers, or other marketing messages.

Message and data rates may apply to text messages depending on your mobile carrier. You may opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Providing consent to receive marketing communications is not a condition of purchasing services.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember certain preferences, and understand how visitors use our website.

Cookies are small files stored on your device that help websites function properly.

We may use cookies for purposes such as:

• Website functionality and performance.
• Remembering visitor preferences.
• Understanding website traffic and visitor behavior.
• Improving website content and navigation.
• Supporting website security and spam prevention.

You can adjust your browser settings to block or delete cookies. Please be aware that disabling certain cookies may affect how parts of our website function.

Comments and User Submissions

If visitors leave comments on our website, we collect the information submitted through the comment form, along with the visitor’s IP address and browser user agent information to help detect spam and protect the website.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. Gravatar’s privacy policy is available at https://automattic.com/privacy/.

If your comment is approved, your profile picture may be visible publicly alongside your comment.

Media Uploads

If you upload images to our website, we recommend removing embedded location information (EXIF GPS data) before uploading. Visitors may be able to download images and extract location information contained within them.

Third-Party Websites and Embedded Content

Our website may contain links to other websites or embedded content, including videos, images, maps, social media content, or other third-party services.

These external websites and services operate independently and have their own privacy policies and data collection practices. They may collect information about your visit, use cookies, or track your interaction with their content.

T&T Mobile Repair is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our website or conduct business. These providers may assist with website hosting, website security, contact forms, appointment scheduling, email communications, analytics, and customer management.

These providers may only access information as reasonably necessary to perform their services.

We may also disclose information when required by law, to respond to legal requests, to protect our rights, or to prevent fraud, security issues, or other harmful activity.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain business records, resolve disputes, and meet legal or regulatory obligations.

Information submitted through website contact forms may be retained for as long as necessary to respond to inquiries and maintain appropriate business records.

If visitors leave comments on our website, the comments and associated information may be retained indefinitely to help recognize and approve future comments.

If website user accounts are available, registered users may view or update their profile information, subject to applicable website administrator permissions.

How We Protect Your Information

We take reasonable steps to protect personal information submitted through our website against unauthorized access, disclosure, alteration, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request corrections to inaccurate information.
• Request deletion of personal information, subject to applicable legal requirements.
• Opt out of certain marketing communications.
• Request information about how your personal information is collected and used.

To exercise these rights, please contact us using the information provided below.

Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.

We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information through our website, please contact us so we can review and address the request.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or applicable laws.

Any updates will be posted on this page along with a revised effective date. We encourage visitors to review this page periodically.

Contact Information

If you have questions about this Privacy Policy, want to request access to your personal information, or would like to request that information be corrected or deleted, please contact us.

T&T Mobile Repair

Website: https://ttmobilerepair.com

Email: info@ttmobilerepair.com

Phone: 810-875-1535